SAFESIGNAL SMARTPHONE SAFETY APPLICATION

The New York City Administration for Children’s Services (ACS) seeks to continue its existing sole‑source contract with Alert Media, Inc. for the “SafeSignal” smartphone safety application used by Child Protective Services (CPS) staff. The effort includes subscription renewal, 24/7 monitoring of distress signals, minor software enhancements, integration with city systems, and reporting capabilities for a one‑year period (Jan 1 2027 – Dec 31 2027). Interested parties may submit qualifications via PASSPort or email by the September 11 2026 deadline. • Provide ongoing subscription licensing for the SafeSignal app on iOS and Android devices (including locked Samsung Android phones). • Deliver 24/7 monitoring services, emergency dispatch coordination, and incident reporting/dashboard access. • Perform limited system enhancements, data migration, and integration with existing NYC IT infrastructure.