Description
The Camden City School District seeks a qualified vendor to provide comprehensive maintenance, repair, and installation services for its interactive whiteboard and A/V infrastructure across 16 schools, six administrative buildings, and two outdoor athletic fields. The contract is a time‑and‑materials arrangement with a one‑year base term and two optional one‑year renewals. The vendor must support SMART Board, ViewSonic/BenQ panels, related mounting and cabling, and all associated audio‑visual equipment; provide a ticketing system; manage spare‑parts inventory; coordinate warranty claims with OEMs; and guarantee a minimum one‑year workmanship warranty. Key expectations include rapid response SLAs, detailed reporting, and compliance with extensive insurance, bonding, and documentation requirements.
• Scope covers hardware repair, board‑level diagnostics, new equipment installation, relocation, and ongoing preventive maintenance for interactive displays and A/V systems.
• Vendor must supply certified technicians (manufacturer‑level certifications), maintain an asset inventory, and operate a centralized ticketing/reporting platform.
• Pricing is on a time‑and‑materials basis (hourly labor rates, parts markup) with a bid bond equal to 10 % of the contract value (capped at $20 k).
• Contract value is undisclosed but inferred to be roughly $200‑$250 k; insurance limits include $1 M CG/L, $1 M cyber, and additional umbrella coverage.