Description
The Alabama Department of Public Health’s Bureau of Clinical Laboratories is issuing a Quick‑Quote solicitation to procure two separate service and support plans for Illumina sequencing instruments. One plan covers an iSeq 100 (Advance Exchange Support Plan) and the other covers a MiSeq instrument (Silver Support Plan). Both contracts are 12‑month terms, require shipping, and expressly forbid alternates or substitutions; only qualified laboratory‑supply vendors may respond. The iSeq plan includes advance‑exchange hardware replacement, remote technical support (8 × 5), and reagent replacement on hardware failure. The MiSeq plan adds full parts/labor coverage, 1 PM on‑site, remote support (18 × 5), a two‑business‑day on‑site response target (geography‑specific), software/hardware updates, on‑site application support, training discounts, and optional remote monitoring.
• Scope: Provide hardware exchange, reagent replacement, and remote/onsite technical support for two Illumina sequencing platforms.
• Term: 12‑month contract for each instrument, with shipping included.
• Restrictions: No alternates or substitutions; only “lab‑supply” companies may submit.
• Evaluation: Open for bidding; award will be at the State’s discretion and may be withheld for budget reasons.