Description
The State of Alabama is seeking a Quick‑Quote renewal for support, licensing, and maintenance of its existing Vodavi‑CT Pathfinder IVR system used by the Department of Human Resources. The contract covers a 12‑month period (October 1 2026 – September 30 2027) and requires vendors to be registered in Alabama Buys, comply with E‑Verify, and adhere to a $25,000 maximum contract value. This opportunity is ideal for firms that provide IVR system support, software maintenance, or related IT services.
• Scope: Ongoing technical support, licensing, and maintenance for the Vodavi‑CT Pathfinder IVR platform.
• Term: One‑year renewal (12 months) with potential annual re‑quote.
• Value Cap: Must not exceed $25,000 total (including renewals).
• Requirements: Alabama Buys registration, E‑Verify enrollment, sales/use tax compliance, and ability to accept electronic payments.