Description
The Department of Veterans Affairs Michael E. DeBakey VA Medical Center (MEDVAMC) Network Contracting Office (NCO) 16 is seeking a contractor to provide a CARTO 3 Electro-Anatomical Mapping System Service Plan, including hardware, software, and warranty, for equipment located at the MEDVAMC. The contract will be a Firm-Fixed Price single award contract with a performance period of one year plus two option years. The contractor will be responsible for providing support services, including on-site repairs, telephone support, preventive maintenance, and updates for the CARTO 3 System. Key aspects of the contract include:
* Providing a service plan that includes on-site field service preventive maintenance visits, loaner SMARTABLATE System, and all labor, parts, materials, travel expenses, and ancillary costs required for the equipment service
* Performing scheduled and unscheduled maintenance, including emergency repairs and preventive maintenance inspections
* Providing documentation of services performed, including detailed descriptions of maintenance procedures and replaced parts
* Ensuring that all work is performed by fully qualified, OEM-certified field service engineers
* Complying with all VA rules and regulations, including safety requirements and privacy/security protocols