Description
The Veterans Affairs Medical Center in Washington, D.C. is seeking a sole‑source provider to perform preventive maintenance, corrective repair, and emergency repair services on its commercial kitchen equipment under the “Hobart Assurance” program. The contractor will be responsible for routine scheduled upkeep, unscheduled repairs, and timely emergency response for 36 kitchen units, providing all labor, travel, and OEM parts (excluding specified exclusions) on a fixed‑price basis with a 5 % annual escalation. Reporting requirements include per‑visit work orders, monthly equipment status summaries, and annual condition reports. The contract is a firm‑fixed‑price, five‑year agreement (base year plus four options) with service coverage Monday‑Friday, 8 am‑5 pm, and a 1‑business‑day emergency response time.
• Scope covers preventive, corrective, and limited emergency maintenance for 36 commercial kitchen appliances (ovens, fryers, dishwashers, etc.).
• Fixed‑price contract with 5 % yearly price escalation; no 24/7 emergency coverage.
• Mandatory reporting: work‑order reports within 24 hrs, monthly summaries, and annual condition reports.