Permitting and Land Management Software

The City of Palo Alto's Planning & Development Services Department is seeking proposals from qualified vendors to provide a modern, cloud-based permitting system. The system should meet the City's current and future needs for permitting, land management, code enforcement, and inspections. The selected vendor will be expected to design and implement a system that streamlines processes, improves transparency, and provides mobile-friendly access for field staff. The system should also ensure long-term sustainability through cost-effective, cloud-based technology. Some of the key features required include: • Application intake with dynamic forms and GIS-based address/parcel validation • Automated workflows with configurable routing and approval steps • Real-time application status tracking and integrated document management • Dynamic fee calculation and integrated payment processing • Comprehensive inspection scheduling and mobile accessibility • Low-code/no-code configuration of workflows and administrative tools The City is looking for a vendor that can demonstrate proven expertise in permitting functions, commitment to collaboration, scalability, and security, as well as strong support and training.