maintenance to telecommunications

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk is seeking a contractor to provide maintenance services for telecommunications. The contractor will be responsible for performing routine service calls, resolving telephone equipment service requests, and providing scheduled preventive maintenance for BellSouth owned cable infrastructure, facilities, and ancillary equipment. The contractor will be evaluated based on their performance, and their failure to achieve satisfactory performance may result in termination of the contract and loss of future government contracts. • The contractor must respond to service requests within specified timeframes, including 4 hours for normal incidents and 2 hours for major incidents. • The contractor must resolve telephone equipment service requests to the "normal operating condition" within specified timeframes. • The contractor must perform scheduled preventive maintenance for BellSouth owned cable infrastructure, facilities, and ancillary equipment. • The contractor must submit deliverables, including invoices, in a timely and accurate manner. • The contractor must comply with the Combating Trafficking in Persons clause and not engage in trafficking in persons during the period of performance of the contract.