American Sign Language (ASL) Interpreter Services

The University of Massachusetts System is seeking qualified vendors to provide American Sign Language (ASL) interpreting services across all five UMass campuses and the President’s Office. Services include on‑site interpretation for classroom and campus events, remote/virtual interpretation via platforms such as Zoom, and coordinated scheduling and management of interpreter teams. The contract will be a three‑year, time‑and‑material or milestone‑based agreement, with possible one‑year extensions. Vendors must demonstrate experience with higher‑education clients, possess appropriately certified interpreters (RID preferred), and be able to respond within 24 hours to emergency requests. The solicitation emphasizes supplier‑diversity compliance, insurance requirements (minimum $2 M/$4 M CG/L), and adherence to UMass MSA terms. • Provide on‑site and remote ASL interpretation for academic, administrative, and student‑life events. • Manage scheduling, ensure qualified interpreter availability, and maintain service logs for billing. • Meet UMass contractual, insurance, and diversity requirements while supporting a projected annual spend of roughly $415 K.