The City of San Antonio seeks a qualified vendor to administer eligibility verification, enrollment processing, and premium collection for a fully‑insured vision‑care benefit covering civilian employees and retirees. The vendor must design a vision‑care plan that maintains the current benefit levels, handle payroll‑deducted premiums for employees (spread across 24 bi‑weekly pay periods), and directly bill and collect premiums from retirees. This is a single‑award contract focused on health‑insurance administration rather than clinical service delivery.
• Manage eligibility data and enrollment for both active employees and retirees.
• Process payroll deductions for 24 bi‑weekly periods for civilian staff and bill retirees directly.
• Provide a vision‑care plan design that matches existing benefit specifications.
• Comply with City procurement rules and communication restrictions.
• Participate in an optional pre‑submittal WebEx conference on April 27, 2026.
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