RFI#C5613176 Reception Center Caseload Tracking Tool

The California Department of Corrections and Rehabilitation (CDCR) is seeking information from interested suppliers to develop a Reception Center (RC) Caseload Tracking Tool for Correctional Counselors (CCs). The tool will be used at three CDCR institutions responsible for RC Processing of Incarcerated Persons (IPs). The objective of this tool is to provide CCs with a system to track cases at each phase of RC processing, extract data from existing information systems, and provide real-time alerts and tracking abilities. The tool must also provide managerial access and oversight, export and generate reports, and be user-friendly. • The tool will be used by approximately 180 staff combined at three RC institutions. • The tool must provide services 7 days a week, 24 hours a day. • The CDCR is looking for a solution that can provide a Caseload Tracking Tool that meets the specified requirements. • The Contractor shall provide a Letter of Interest (LOI) with details of a solution that can provide the RC Caseload Tracking Tool. • The LOI should include company information, such as administrative information, and a capability statement of no more than 10 pages.