Description
The Executive Office of Technology Services and Security is seeking a social media management tool to assist with account management, social listening, and omni-channel monitoring, reporting/analytics, and reliable publishing. The tool should have the ability to manage at least 60 teams with 150 seats, and provide features such as digital asset management, workflows, and automations. The contract will have an initial term of 12 months, with the option to renew or extend. The successful bidder will be required to provide setup, implementation, configuration, support, and maintenance services, as well as training.
• The social media management tool should be cloud-based and have the ability to integrate with various social media platforms, including Twitter, Facebook, Threads, Bluesky, Reddit, Vimeo, YouTube, and Instagram.
• The tool should provide features such as social listening, publisher and content calendar, digital asset management, workflows, and automations.
• The bidder should provide a completed Cloud Terms Table (Form 2) and a Statement of Work Template (Form 3).
• The bidder should provide a list of assumptions on which it is basing its bid, as well as an estimate timeframe for delivery of products and commencement and completion of services.
• The bidder should provide information on its information security practices and policies, as well as its experience in providing similar services to organizations of comparable size.