Systemwide Signage and Wayfinding Master Plan

The Southern California Regional Rail Authority (Metrolink) seeks a qualified firm to develop a comprehensive Systemwide Signage & Wayfinding Master Plan for its entire rail network. The contractor will create a consistent, accessible, future‑ready signage strategy, produce a detailed implementation toolkit, conduct a five‑station pilot program, and manage extensive stakeholder coordination. The contract is a firm‑fixed‑price award spanning roughly 600 days, with a focus on design, planning, and project management rather than construction. • Develop a systemwide signage and wayfinding strategy, including design standards, cost estimates, phasing, and multilingual accessibility. • Execute a pilot at five selected stations to test design concepts, materials, and technology, delivering lessons learned for the final toolkit. • Conduct stakeholder outreach (station owners, local agencies, community groups) to ensure alignment with site‑specific constraints and requirements. • Provide full project management deliverables: work plan, schedule, organization chart, and all technical documentation required for contract award.