Description
The State of Missouri is seeking a vendor to provide Enrollment Broker and Premium Collection services for the state's Managed Care, Premium Collections, Spend Down, and Blind Pension programs. The vendor will be responsible for assisting enrollees and potential enrollees with completing the enrollment process, creating and mailing enrollment packets, and providing customer support. The contract period is expected to be five years.
• Key responsibilities include:
• Assisting enrollees and potential enrollees with completing the enrollment process
• Creating and mailing enrollment packets
• Providing customer support
• Processing transfer requests
• Maintaining accurate and up-to-date records
• Complying with all applicable laws and regulations