RFP 1432084 - Operational Reports

This solicitation seeks a contractor to provide operational reporting, dashboard creation, and staff‑augmentation services for Dallas County Hospital District’s Parkland Health system. The work focuses on developing and maintaining reports primarily using Epic Clarity data, SAP Crystal Reports, and Microsoft Power BI, with a hybrid/remote delivery model and all resources located within the United States. The contract is a three‑year IDIQ with optional extensions, and pricing will not be scored but will be considered for award. • Core services: design, build, and maintain operational reports and Power BI dashboards using Epic Clarity and SAP Crystal Reports. • Staff augmentation: supplement Parkland’s existing analytics team; resources work virtually (hybrid) and must be U.S.‑based. • Compliance: must sign a Business Associate Agreement, adhere to HIPAA, and meet Parkland’s IT security standards; no cloud solution is required.