ServiceNow_IHS1527016

The Indian Health Service (IHS) is seeking information from Indian Economic Enterprise (IEE) and Indian Small Business Enterprise (ISBEE) vendors who are certified resellers of ServiceNow licenses and subscriptions. The IHS requires ServiceNow software license renewal to include modules such as Human Resources (HR), Information Technology Service Management (ITSM), and Information Technology Operations Management (ITOM) agency-wide. These software licenses enable IHS users with IT, HR, and Operations to support ticketing, administration, and management. • The IHS is looking for vendors who can provide ServiceNow licenses and subscriptions. • The software licenses should include modules such as HR, ITSM, and ITOM. • The licenses will be used agency-wide to support ticketing, administration, and management. • Respondents should provide information on their technical and administrative points of contact, existing federal contract vehicles, and a focused response to the RFI.