Description
The Missouri Department of Social Services (Family Support Division, Rehabilitation Services for the Blind) is seeking qualified vendors to join a Qualified Vendors List (QVL) for the supply, installation, and support of micro‑market vending equipment (self‑pay kiosks, scanners, payment terminals, networking hardware, etc.) across state and federal facilities. The contract is a non‑exclusive, one‑year award (with up to four optional one‑year renewals) and will be used on an as‑needed, quote‑by‑quote basis. Vendors must have at least one year of experience operating automated retail or micro‑market solutions and must demonstrate ADA‑compliant, blind‑friendly equipment. The solicitation does not require price quotes up front; vendors will be asked to submit firm, fixed‑price quotes when specific equipment needs arise. Key obligations include technical support (Mon‑Fri 8 am‑5 pm CT), a one‑year parts‑and‑labor warranty, equipment setup and training, and compliance with Buy‑American preferences and various state regulations (HIPAA, debarment, E‑Verify, etc.).
• Contract period: 1 year (with up to four 1‑year extensions)
• Scope: supply, install, maintain micro‑market vending equipment and related peripherals
• Minimum vendor experience: 1 year in automated retail/micro‑market solutions
• Required compliance: ADA, Rehabilitation Services for the Blind standards, Buy‑American, E‑Verify, HIPAA Business Associate Agreement
• Delivery & support: on‑site installation, training, 8 am‑5 pm CT help‑desk, 2‑hour response time for issues
• Warranty: minimum 1 year parts & labor
• Quote process: vendor‑initiated quotes per Department request; lowest‑price (with preference points) wins each order
• Estimated spend: prior contract $10,149 (FY 2023‑24); actual future spend not guaranteed