Description
The U.S. Embassy Jakarta is seeking a qualified contractor to provide a firm‑fixed‑price, one‑year maintenance services contract (with two optional one‑year extensions) for HVAC systems and a range of household appliances across multiple embassy residences in the Jakarta area. The contractor must supply five qualified technicians, all necessary tools, PPE, transportation, and an English‑speaking supervisor. Services include quarterly preventive maintenance, unscheduled repairs, and full documentation of complaints, with performance measured by a maximum of one customer complaint per month. The contract is set‑aside for HUBZone small businesses and requires SAM registration, security vetting of personnel, and compliance with extensive FAR clauses.