New York City’s Department of Homeless Services is seeking a single contractor to provide comprehensive bus and van transportation services for DHS shelter clients and staff city‑wide. The contract will cover dedicated shuttle routes, on‑call recreational trips, special assignments, emergency response, warming/cooling buses, MTA end‑of‑line services, and overnight van operations. The award will be based on the lowest responsive and responsible bid, with a maximum contract value of $44.63 million and a base period of three years plus one optional three‑year renewal. Bidders must submit all‑inclusive unit prices, meet extensive vehicle and driver requirements, and comply with NYC labor, insurance, and reporting obligations.
• Service categories include dedicated bus shuttles (up to 10 buses daily), on‑call bus services, emergency buses, and 9 overnight vans operating 8 am–8 pm.
• All prices must be all‑inclusive (labor, benefits, fuel, tolls, insurance, etc.) and based on an 8‑hour “day” framework.
• Mandatory requirements: PASSPort registration, NYS/NYC licensing, insurance, background checks, 24‑hour dispatch contact, and compliance with prevailing‑wage, non‑discrimination, and safety regulations.