The North Dakota Department of Health and Human Services – Vocational Rehabilitation is seeking to award a three‑year, non‑competitive, sole‑source contract for the SaraWorks “Sara” cloud‑based digital‑assistant platform. The solution must integrate with the agency’s existing AWARE case‑management system, provide HIPAA‑compliant multi‑modal communication (text, email, chat, video, e‑signature), support English and Spanish, and be licensed for 80 users. The contract value totals $717,010 over three years, with annual invoicing and net‑30 payment terms.
• SaaS subscription (Executive Package) for 80 seats, covering Feb 2026‑Jan 2029.
• Required integration with AWARE, automatic case‑note generation, and proactive client outreach features.
• Vendor must be registered in NDBuys and submit a response by Feb 12, 2026 2 PM CT; no pre‑bid meeting or site visit is indicated.
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