CAHPS Predictive Analytics Software and Services

CalOptima Health is seeking a platform for CAHPS predictive analytics software and services. The selected vendor will provide a platform for users to leverage advanced analytics to identify key drivers of Star Ratings performance, prioritize member and provider interventions to close gaps in care, and improve the overall member experience. The scope of work includes providing the software and services, data integration and assessment, training and sustainability, security, privacy, data exchange, and system interface requirements. The contract is expected to be for 36 months with two one-year options. • The vendor will provide a platform for advanced analytics to identify key drivers of Star Ratings performance • The vendor will provide services to prioritize member and provider interventions to close gaps in care • The vendor will provide services to improve the overall member experience • The vendor will provide data integration and assessment services • The vendor will provide training and sustainability services • The vendor will provide security, privacy, data exchange, and system interface services