Great Falls College Hosted Voice Communication Solution

Great Falls College, a campus of Montana State University, is seeking proposals for a fully hosted, cloud‑based voice communications solution that will provide reliable telephone and messaging services for campus operations, instruction, and administration. The solution must include a hosted PBX with features such as shared numbers, call routing, voicemail‑to‑email, SMS, cloud fax, 911 emergency calling, integration with Microsoft Teams, support for analog adapters, and a web‑based admin portal with SSO and role‑based access. The vendor will be responsible for all implementation, number porting, training, documentation, ongoing support, and compliance with FERPA, ADA/Section 508, prevailing‑wage, and Montana equity requirements. The contract will be awarded to the lowest‑priced compliant offer, with additional evaluation points for meeting the state’s equal‑pay for women initiative. • Provide a fully hosted VoIP/PBX platform with unlimited users and campus numbers • Ensure 911 emergency service compatibility and integration with existing InformaCast system • Deliver implementation, training, documentation, and multi‑year support (up to 5 years) • Meet all state security, accessibility, prevailing‑wage, and equity certifications