CAD/Mobile, RMS and JMS System

The City of Cedar Rapids is seeking a commercial-off-the-shelf (COTS) Computer Aided Dispatch (CAD)/Mobile Data Client (Mobile), Law Enforcement Records Management System (RMS), and Jail Management System (JMS) to support its law enforcement and fire/EMS operations. The proposed system should include a multi-agency structure, 24/7/365 support, and integration with various external systems. The City requires the successful proposer to provide all necessary software, hardware, and services to ensure the system performs at its optimum capabilities. The project includes implementation, configuration, testing, training, and construction of interfaces. Key features of the system include: • CAD system with multi-agency structure and law enforcement and fire/EMS functionality • Mobile Data Client with integrated mapping and AVL functionality • RMS with NIBRS-compliant functionality and tools for data integrity and accuracy • JMS with functionality for managing bookings, daily jail operations, and reporting • Interfaces with various external systems, including Zetron MAX Call Taking, Priority Dispatch ProQA, and ESO Fire Records Management System • Hardware and system software to ensure optimal application software performance The City expects the proposer to provide a comprehensive project plan, including a timeline, resources, and milestones. The proposer must also provide training programs for the Departments' core project implementation team, application administrators, and end-users.