JPMC Wireless/Cellular Services

The State of Illinois is seeking a vendor to provide wireless voice and data services and equipment, including phones, tablets, and modems, on an as-needed basis during the contract period. The contract will have a term of 10 years and is expected to receive and evaluate responses from vendors. The State prioritizes environmentally responsible solutions, robust data security and privacy measures, and scalability and adaptability to future technological advancements. Vendors must demonstrate their capability to provide reliable and resilient network coverage across the entire state, including during emergencies or natural disasters. Key requirements include providing a dedicated primary and secondary Point of Contact/Account Manager, Tier 1 and Tier 2 help desk support, and a dedicated Network Engineer to the State's account. • Provide wireless voice and data services and equipment • Environmentally responsible solutions • Robust data security and privacy measures • Scalability and adaptability to future technological advancements • Reliable and resilient network coverage across the entire state • Dedicated primary and secondary Point of Contact/Account Manager • Tier 1 and Tier 2 help desk support • Dedicated Network Engineer to the State's account