Fair Housing Progessional Services

The City of Norwalk is seeking a qualified organization to design, implement, and manage a comprehensive Fair Housing Program under its HUD‑funded CDBG and HOME initiatives. The contractor will provide education, outreach, complaint handling, enforcement, and landlord‑tenant dispute‑resolution services, all while maintaining full compliance with HUD, federal, state, and local regulations. The contract is a fixed‑price professional‑services agreement with an initial three‑year term and the possibility of two one‑year extensions (up to five years total). The vendor must maintain a full‑time California office and self‑perform the majority of the work. • Conduct at least eight fair‑housing seminars annually, offering bilingual (English/Spanish) sessions and technical assistance to city staff. • Produce outreach materials, media campaigns, and community event participation; update the city’s “Analysis of Impediments to Fair Housing Choice.” • Operate a complaint intake, investigation, and enforcement function, including audits, testing, mediation, and legal referral services. • Provide landlord‑tenant dispute‑resolution counseling and referrals, ensuring ADA‑accessible delivery of all services.