The State of Missouri is seeking a vendor to provide maintenance, enhancement, and innovation services for the UInteract unemployment insurance application. The application is used to manage all aspects of unemployment, including tax, benefits, and appeals. The vendor will be responsible for providing support and updates to the application, as well as implementing new features and functionality. The contract period is for two years, and the vendor must be registered in MissouriBUYS, powered by MOVERS, to submit a proposal.
• The UInteract application is currently hosted on Amazon Web Services (AWS) and uses various technologies such as Elastic Cloud Compute (EC2), Elastic Container Registry (ECR), and Identity and Access Management (IAM).
• The vendor will be required to provide support for the application, including resolving bugs and issues, and implementing new features and enhancements.
• The vendor will also be required to provide documentation and training to state employees on the use of the application.
• The state is looking for a vendor with experience in providing similar services, and the ability to work with the state's existing infrastructure and systems.
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