Student Enrollment Services and Staffing Study

The Collin County Community College District is seeking a consultant to conduct a comprehensive Student Enrollment Services and Staffing Study. The purpose of this study is to determine the optimal structure, type, level, and quality of student enrollment programs, personnel, and support services required to meet the Board of Trustees’ commitment to student success. The consultant will evaluate the existing student enrollment services framework, identify areas for improvement, and develop both short-term and long-term strategies to strengthen student involvement, persistence, leadership development, and campus life experiences. The study will also assess the effectiveness of current student enrollment services, identify opportunities to integrate technology and Artificial Intelligence (AI) tools, and provide recommendations for improving service efficiency, student impact, and return on investment. • The consultant will provide a comprehensive written report, including findings, analysis, and recommendations. • The report will include an assessment of current student enrollment services, functions, and quality. • The consultant will evaluate staffing adequacy, workloads, professional competencies, and organizational structure across Student Enrollment Services. • The study will identify opportunities to align student enrollment strategies with national best practices for community colleges and other Texas universities. • The consultant will provide recommendations for improving, adding, restructuring, or eliminating services to better meet the needs of Collin College’s diverse student population. • The study will include a line-item financial analysis estimating the cost or savings associated with each recommendation. • The consultant will develop an implementation plan with timelines, resource needs, staffing models, and estimated costs or savings.