Description
This solicitation seeks a qualified vendor to deliver comprehensive, school‑based telemedicine urgent‑care services for K‑12 students within Anne Arundel County Public Schools. The contractor must provide a HIPAA‑ and FERPA‑compliant telehealth platform, licensed Maryland providers, rapid diagnostic testing support, bilingual (English/Spanish) communication, and meet strict performance metrics on response times and documentation. The award will be a flat‑fee contract covering provider time, supplies, and administrative costs, with a base period ending October 31 2027 and optional one‑year extensions.
• Provide urgent‑care telemedicine (acute illness, minor injury) during school hours, with ≥ 90 % of visits connected within 30 minutes.
• Deliver clinical summaries to parents/guardians and school nurses within 2 hours, include prescription facilitation (delivery < 24 hrs).
• Maintain a secure, HIPAA‑compliant platform, bilingual support, rapid test kits, and meet uptime ≥ 99 % and satisfaction ≥ 4.0/5.