Claims Administrative Services for Worker’s Compensation

The Town of Weymouth is seeking a qualified firm to provide comprehensive claims administrative services for its self‑insured workers’ compensation program over three fiscal years (FY27‑FY29). The contractor will manage claim intake, investigation, adjudication, payment processing, and reporting while ensuring compliance with state regulations and maintaining high customer service standards for injured workers and employers. • Administer end‑to‑end workers’ compensation claims lifecycle, including intake, investigation, medical bill review, and payment disbursement. • Maintain accurate claim records, produce regular statistical and financial reports, and ensure compliance with Massachusetts workers’ comp statutes. • Provide a dedicated client service portal, manage communications with claimants, employers, and medical providers, and support the town’s risk‑management objectives.