Childcare Communications Platform

The Johnson County Park & Recreation District (JCPRD) is seeking a childcare communications platform to support its programs. The selected vendor will provide a comprehensive solution including project implementation, system configuration, staff training, and ongoing technical support. The platform should meet JCPRD's operational, communication, and family engagement needs while satisfying performance requirements. Key features include parent and guardian communication tools, role-based messaging, and customizable templates. The contract term is approximately 12 months with options to renew for two additional 12-month periods. • The platform should support email, SMS/text messaging, mobile applications, and web-based channels. • It should have role-based messaging and communication permissions for staff, parents, and guardians. • The platform should support multilingual communications and have available message templates and branding options. • It should provide delivery confirmation, undelivered message awareness, and communication tracking. • The platform should have internal staff-to-staff communication capabilities and support usability across desktops, tablets, and mobile devices. • It should be designed to support both technical and non-technical users and have available reporting and analytics capabilities.