IRS Audio-Visual (AV) and Video Teleconferencing (VTC) Enterprise Systems Integration, Support, and Maintenance Master IDIQ

The IRS is seeking up to three awardees to provide a turn‑key, OEM‑supported audio‑visual and video‑teleconferencing (AV/VTC) solution for roughly 410 conference rooms nationwide. The contract is a 5‑year multiple‑award IDIQ (with one 6‑month option) valued up to $24.75 M. Work includes installation, adds/moves/changes, preventive/corrective maintenance, managed support, and equipment refresh for both traditional Video Conference Rooms (VCR) and Smart Conference Rooms (SCR). All equipment must be new, COTS, IPv6‑compatible, and fully interoperable with IRS’s Microsoft Teams Rooms, Poly Clariti, and other approved platforms. Small‑business set‑aside (100 % SB, including WOSB, HUBZone, SDVOSB) and strict phase‑gate submission process: Phase 1 (admin/branding & cybersecurity) due 9/14/2026, Phase 2 technical & price due 10/12/2026. No pre‑award discussions; award will be based on best‑value trade‑off (technical > price). • Scope: Installation, configuration, and lifecycle management of AV/VTC hardware for ~410 existing + ~180 future rooms. • Deliverables: Turn‑key hardware, wiring, software licenses, training, on‑site support, and a management tool for the VCR program. • Contract type: Firm‑fixed‑price IDIQ with multiple task orders. • Minimum guarantee per awardee: $5,000; maximum cumulative ceiling $24.75 M. • Mandatory small‑business eligibility; must demonstrate 51 % prime labor and certified technicians for Poly, Crestron, Q‑SYS, AVer, NVX, and Microsoft Teams Rooms. • Evaluation: Phase 1 pass/fail administrative screen, Phase 2 blinded technical narrative, past performance, and price. • Location: Nationwide work, procurement office in Rochester, MN.