Description
The Department of Veterans Affairs is seeking a contractor to provide Medicaid application assistance services to the VA Maine Healthcare System. The contractor will be responsible for assisting patients and caregivers with completing Medicaid applications, navigating the application process, and following up on pending applications. The contract will be a firm-fixed price contract with a base year and four option years. The contractor must have experience with the Medicaid application process and be able to demonstrate their ability to provide quality services in a timely and efficient manner.
Key aspects of the job include:
• Providing personal assistance and resources to patients and caregivers
• Navigating the Medicaid application process and following up on pending applications
• Collaborating with VA staff to ensure timely and efficient processing of applications
• Meeting with patients and caregivers in person or virtually to obtain collateral information and signatures
• Providing trainings and presentations to staff as needed