X-ray Diffraction Equipment Re-installation

The award‑sole‑source solicitation calls for the complete re‑installation, software upgrade, calibration, and ongoing technical support of a Rigaku SmartLab X‑ray Diffraction instrument located at Hill Air Force Base, Utah. The contractor must be Rigaku Americas personnel, possess an active Secret clearance, deliver software media on CD/DVD, and meet strict reporting and safety requirements. The effort includes an initial 30‑day installation window, a follow‑up optimization visit at 90 days, and multiple rapid‑response support obligations, all under a four‑month performance period after order receipt. • Re‑install the XRD instrument (Serial JD2802N) and perform OEM‑standard calibration within 30 days of award. • Provide software upgrades (SmartLab Studio II suite, ICDD database license) and deliver media on CD/DVD only. • Supply rapid technical support, on‑site urgent‑repair visits, and submit six CDRL deliverables with tight turnaround times (24 hrs, 6 business days, 10 business days, etc.).