DA01--FY 27 NYH ISCV DATA RECOVERY SERVICES - 1 YEAR ONLY

The VA New York Harbor Healthcare System seeks a forensic data‑recovery vendor to restore lost radiographic DICOM studies from two failed NetGear ReadyNAS 3220 systems. The contractor must image all 24 SATA 2 TB disks, recover patient studies spanning 2007‑2020, deliver the data on media compatible with the VA’s AGFA PACS, and then securely destroy all VA‑related copies, providing a Certificate of Destruction. The work requires a Class‑10 (ISO‑4) clean‑room, compliance with SSAE‑18 SOC 1/2/3 audits, and personnel hold current Certified Data Recovery Professional (CDRP) credentials. • Receive or pick up 24 labeled NAS disks, complete VA chain‑of‑custody forms, and perform non‑intrusive forensic imaging. • Restore all accessible DICOM studies (2007‑2020) preserving metadata and directory structure, then deliver on externally accessible media. • After VA acceptance (within 14 business days), destroy all VA data and supply a signed Certificate of Destruction; provide clean‑room, audit, and personnel certifications in the response.