Inmate Telephone System - Sheriff's Office and Juvenile Detention

The Buchanan County Sheriff’s Office and Juvenile Detention Center are seeking a vendor to provide a complete inmate telephone system. The scope includes supplying all necessary hardware (handsets, panels, wiring), software for call management and monitoring, installation within the secure facilities, integration with existing county communications infrastructure, and post‑installation support and maintenance. The contract is open for bids until mid‑October 2026, with opening and award to occur shortly thereafter. • Supply of inmate‑grade telephone handsets, control panels, and related wiring. • Development and deployment of secure call‑routing and monitoring software compliant with correctional regulations. • Full installation, testing, and commissioning inside the Sheriff’s Office and Juvenile Detention Center. • Ongoing maintenance, warranty support, and training for facility staff. • Compliance with all state and federal inmate communication standards.