Probation Monitoring and Home Detention Services

The City of Tucson is soliciting qualified vendors to provide comprehensive probation monitoring and GPS‑based home‑detention services for its municipal court. The contractor will staff on‑site monitors, manage electronic monitoring equipment, maintain detailed case files, handle fee collection, and coordinate with court staff, victims, and external service providers. The scope includes installation, maintenance, and real‑time monitoring of GPS bracelets, 24/7 monitoring center operations, software platform provision, reporting, and potential expert testimony. • Serve approximately 600 defendants on monitored probation (average) and ~247 home‑detention cases per year. • Provide on‑site staffing (minimum two persons, one bilingual) Mon‑Fri 8 am‑5 pm. • Supply, install, and maintain GPS bracelets, base stations, chargers, and related hardware. • Operate a U.S.-based 24/7 monitoring center with advanced mapping and alert capabilities. • Deliver software for case management, zone creation, violation alerts, and reporting (real‑time, custom, exportable). • Collect monitoring fees, assess indigence, and invoice the City for indigent cases. • Maintain secure physical and electronic case files; support victim communication and court‑ordered treatment referrals. • Provide equipment inventory tracking, rapid repair/replacement (≤72 hrs), and expert testimony if required. • Comply with FCC regulations, tamper‑detection standards, and all applicable local, state, and federal laws.