Description
The Department of Veterans Affairs is seeking a contractor to provide licensing renewal and call center technical support for iCAD software used in the Women's Clinic at the Louis A. Johnson VA Medical Center in Clarksburg, WV. The contractor will be responsible for providing technical support, including troubleshooting and resolving issues with the software, as well as providing updates and patches as needed. The contract will be for a base year with four option years, and the contractor must be registered in the System for Award Management (SAM) to be eligible for award. The Government intends to award a firm-fixed-price contract.
Key points to consider:
* The contract is for software support only, with no hardware involved.
* The contractor must provide technical support, including troubleshooting and resolving issues with the software.
* The contractor must provide updates and patches as needed.
* The contract is for a base year with four option years.
* The contractor must be registered in SAM to be eligible for award.
* The Government intends to award a firm-fixed-price contract.