The Ohio Department of Natural Resources (ODNR) is seeking a qualified vendor to assess, remediate, and verify digital accessibility compliance across ODNR's public-facing web websites, digital documents, and applications to ensure WCAG 2.1 Level AA conformance and ADA Title II compliance. The selected vendor must employ a three-layer AI-assisted compliance model that leverages automated detection, AI-driven remediation, and targeted human validation to maximize quality while minimizing cost and labor hours.
The scope of work includes:
* Accessibility audit
* Remediation
* Verification
* Training
* Reporting
* Vendor responsibilities for SaaS accessibility compliance
* General project management requirements
* Organizational change management
* Governance and legal safety
The project timeline is 20 weeks, and the vendor is expected to provide a comprehensive AI-assisted solution that includes auditing, remediation, testing, and verification to ensure all in-scope ODNR digital assets meet WCAG 2.1 Level AA.
Some key points to consider:
* The vendor must have experience in digital accessibility and compliance and remediation services.
* The vendor must provide a detailed cost-benefit analysis comparing the AI-assisted model against traditional manual methods.
* The vendor must demonstrate a clear methodology for maintaining legal defensibility, including human sign-off on all final compliance certifications.
* The vendor must provide role-based training and documentation on accessibility best practices, maintenance, and the use of AI tools for sustaining compliance.
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