Active Duty Dental Plan (ADDP4)

The Department of Defense’s Defense Health Agency is seeking industry feedback on the draft Performance Work Statement (PWS) for the fourth‑generation Active Duty Dental Program (ADDP4). The effort will award a multi‑year contract to provide worldwide dental care services, provider‑network management, claims processing, customer‑service support, data‑exchange interfaces, and occasional mobile‑unit deployments for active‑duty service members and their families. The solicitation is currently in the pre‑solicitation RFI phase; responses are due 13 May 2026. • Scope includes building and maintaining a nationwide (CONUS) and overseas (OCONUS) dental provider network, securing 95 % of identified TOPD providers, and ensuring network‑adequacy metrics (distance and appointment‑time targets). • Contractor must manage all claim submissions, referrals, authorizations, and adverse‑event reporting, with required semi‑annual financial audits and CMMC Level 2 cybersecurity compliance. • Additional responsibilities cover provider directory audits, licensing validation, mobile dental‑unit deployments, beneficiary communications (welcome packets, EOBs), and delivery of extensive performance‑metric reporting (e.g., appointment‑scheduling, claim‑processing turnaround, customer‑service KPIs). • The Government will release detailed utilization and demographic data (the “ADDP4 Data Release”) to aid pricing and solution design. No budget ceiling or award date is disclosed at this stage.