PBX IV PORFP#D80B1600040

The Maryland Insurance Administration is seeking a vendor to provide renewal of warranty and support for CISCO VOIP Collaboration subscription. The scope of work includes providing maintenance services for the CISCO VOIP system, which handles all incoming and outgoing telephone calls, manages the main menu, call centers, and voicemails. The contract will be awarded to the vendor whose proposal is determined to be the most advantageous to the State, considering price and evaluation factors. Key responsibilities include providing itemized lists of required equipment and services, meeting MBE goals, and delivering invoices that meet the requirements of a Proper Invoice. • The contract is for the renewal of warranty and support for CISCO VOIP Collaboration subscription • The scope of work includes maintenance services for the CISCO VOIP system • The contract will be awarded based on price and evaluation factors • The vendor must provide itemized lists of required equipment and services • The vendor must meet MBE goals • The vendor must deliver invoices that meet the requirements of a Proper Invoice