The City of Wilmington seeks a qualified contractor to provide full‑service preventive maintenance, load‑bank testing, routine and emergency repairs for its fleet of 18 emergency generators across the city. The contract is a firm‑fixed‑price, three‑year agreement with two optional one‑year extensions, requiring semi‑annual maintenance windows (May and November), an annual load‑bank test, and rapid emergency response (phone reply within 30 minutes, on‑site arrival within 2 hours for critical facilities). The contractor must supply certified technicians, all tools, consumables, and detailed documentation after each service visit, and comply with insurance, safety, and minority‑business participation requirements.
• Perform semi‑annual and annual preventive maintenance on each generator, including visual inspections, battery testing, oil changes, and load‑bank operation ≥ 70 % for 1 hour.
• Conduct annual load‑bank testing each May and provide comprehensive test reports.
• Provide 24/7 emergency response with defined phone and on‑site response times, and execute emergency repairs as needed.
• Supply all labor, tools, parts (excluding excluded items), and maintain required insurance and MBE/WBE/HUB/DBE participation.
• Deliver maintenance checklists, discrepancy reports, and required safety documentation within one week of each service.