The Texas Health and Human Services Commission (HHSC) is seeking competitive bids to establish contract(s) for the Texas Department of State Health Services (DSHS) for HL7 Soup Pro Site Licenses. The required services to be provided are HL7 Soup Pro Site Licenses, which will be utilized to visualize and edit HL7 messages individually, or in bulk. Additionally, an Integration Host should be included to securely connect medical systems together, helping to transform and convert different message types. The contractor shall perform contracted services, including any minor adjustment call-back services, Monday through Friday between the hours of 8 a.m. and 5 p.m. (Central Time). The contractor shall respond to all service calls within four (4) hours of HHS Agency request, unless the Response Deadline is extended by the HHS Agency Contract Manager. Some key points to note are:
• The contractor must be trained and experienced in the type of work to be performed.
• The contractor shall provide adequate training to all personnel assigned to perform the services on the roles, responsibilities, and technical aspects of the work.
• The contractor shall comply with all federal, state and local laws, statutes, ordinances, rules and regulations, and the orders and decrees of any court or administrative bodies or tribunals in any matter affecting the performance of the Contract.
• The contractor shall furnish all labor, tools, transportation, equipment, materials, and supplies, as necessary, to perform the services and/or provide the goods, as required.
• The HHS Agency will provide reasonable access to the facility(s) and property where services are to be performed.
• The HHS Agency will provide keys or electronic door access cards in sufficient number for the Contractor key personnel assigned to perform the services.
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