Description
The State of Tennessee Department of Education is seeking a vendor to design, develop, implement, and operate a fully web‑based School Choice Program Management System covering the ESA, IEA, and EFS programs for FY 2026‑FY 2031. The solution must provide end‑to‑end application processing, fiscal management, payment disbursement, reporting, training, and ongoing technical support, all hosted in a cloud environment with U.S. data residency, FIPS‑validated encryption, SOC 2 Type 2 compliance, and integration to the Tennessee Education Data System (TEDS). The contractor will act as a pass‑through fund conduit, manage data migration of ~70,000 historic records, and ensure ADA/Section 508 accessibility and multilingual support. Key deliverables include:
• Application portal with multi‑step workflow, document upload, eligibility verification, lottery/wait‑list, e‑signature, and notifications.
• Virtual‑wallet fiscal engine supporting ESA, IEA, EFS funds, pre‑approval, disbursement to schools/service providers, and audit trails.
• Comprehensive reporting suite (standard CSV/XLS exports and ad‑hoc query tool) and a training program of 9‑15 virtual sessions per fiscal year plus on‑demand videos.
• Cloud‑hosted SaaS platform meeting 99.95 % monthly uptime, disaster‑recovery (RPO 24 h, RTO 72 h), and all required security certifications.