The Department of Veterans Affairs, Network Contracting Office 2, intends to award a sole source, firm-fixed-price purchase order to STERIS CORPORATION for Steris Sterilization Equipment Maintenance at the VA Hudson Valley Health Care System's Castle Point VA Medical Center. The Contractor will provide full technical support, OEM-compliant preventative maintenance, corrective services, and detailed reporting. Key requirements include:
• Response to service calls within four business hours
• On-site support within one business day if needed
• On-site training for Sterile Processing staff
• Full technical support (on-site and phone)
• OEM-compliant preventative maintenance
• Corrective services and detailed reporting
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