Description
The U.S. Government Publishing Office is seeking a qualified vendor to provide secure, FedRAMP‑compliant hosting, ongoing technical support, and maintenance for two Drupal‑based Content Management System (CMS) platforms – FDLP.gov and FDLP.eXchange. The contract is a firm‑fixed‑price award with a base period of 12 months and up to four one‑year option extensions. Services include 24/7 system monitoring, 99.999 % uptime SLA, security incident response within one hour, regular patching of OS, web server, and Drupal core, backup/recovery, database support, and project management. The vendor must have at least five years of experience supporting Drupal CMS environments, possess FedRAMP Moderate (or equivalent) certification, and be able to provide a dedicated project manager and qualified technical staff. Deliverables include a kickoff meeting, monthly status reports, bi‑weekly and quarterly performance reviews, incident reports, and documentation updates. The work will be performed on a cloud platform (Microsoft Azure or equivalent) located in the United States.
• Secure hosting of two Drupal 10+ CMS sites in a FedRAMP‑approved environment
• 24/7 system monitoring and 1‑hour incident response SLA
• Monthly, bi‑weekly, and quarterly reporting and project management
• Required certifications: FedRAMP Moderate or SSAE 16/SOC 2 Type 2
• Base period 12 months, with four optional 1‑year extensions (total up to 5 years)
• Minimum five years Drupal‑hosting experience for key personnel
• Deliverables: kickoff, hosting, maintenance, application support, project management, documentation.