Fiber Optic Outside Plant and Inside Plant Services

Dakota County is seeking qualified contractors to provide on‑demand fiber‑optic services for both outside‑plant (OSP) and inside‑plant (ISP) networks. The contract will be a one‑year, non‑exclusive agreement under which the County will issue individual work orders for new builds, fiber relocations, outage break‑fix, and general maintenance. Vendors must submit a rate schedule (hourly, unit rates, etc.) and be able to meet stringent 24/7 outage response SLAs (as fast as 30 minutes for action plans and 2 hours on‑site for critical outages). The County expects contractors to handle design coordination, permitting, excavation, conduit and cable installation, testing, GIS/as‑built updates, material reconciliation, and full documentation. Insurance, compliance with multiple statutes, and adherence to detailed material specifications (conduit sizes, color coding, splice cases, handholes, etc.) are mandatory. • On‑demand OSP & ISP services: new builds, relocations, emergency outage repair, and routine maintenance. • Mandatory 24/7 response: critical outage action plan ≤ 30 min, technician on‑site ≤ 2 hr, full restoration ≤ 4 hr. • Contractors must submit comprehensive rate sheets and be able to provide NTE estimates for each work order. • Required insurance coverage includes workers’ comp, general liability (≥ $2 M), professional liability, automobile liability, and network security liability. • All deliverables (testing reports, as‑built GIS maps, material reconciliation) must meet WCAG 2.1 Level AA accessibility standards.