Low Voltage Support Services

The City of Lake Forest is seeking quotes from qualified vendors to provide on-call Low Voltage Support Services for a one-year term. The services include troubleshooting, repairs, installation, testing of all low voltage cabling and equipment under the responsibility of the City's IT Division. The scope of work includes maintenance and support services for the City’s low voltage systems, including structured cabling infrastructure, specialty low voltage systems, and account management. The vendor will be required to provide a dedicated Account Manager to oversee the execution of the contract. Some key responsibilities include communication and coordination, project oversight and service delivery, procurement, documentation and reporting, and budget and invoicing support. • Troubleshooting and repair of existing cabling, components, or systems • Minor system modifications, including moves, adds, or changes • Component replacements, such as failed devices • Emergency response for critical system outages impacting operations • Installation, troubleshooting, and repair of data and voice cabling systems • Termination of copper and fiber optic cables • Cable labeling, documentation, and as-built drawings • Certification testing and performance verification • Cable management and rack/cabinet organization • Procurement and Installation of any equipment needed to support systems