The Ohio Department of Rehabilitation and Correction is seeking a supplier to provide Community Supervisees’ Fee Management Services. The selected contractor will be responsible for collecting fees from supervisees under the Adult Parole Authority's supervision, tracking and documenting fee payments, and performing other related services. The contract term will be from the date of award through June 30, 2027, with the possibility of renewal for up to two additional two-year terms.
Key aspects of the job include:
• Collecting fees via an electronic payment system with secure payments, email communication, and a Customer Service Center
• Tracking, documenting, and reporting fee payments
• Providing customer service to supervisees
• Complying with the Ohio Revised Code and Ohio Administrative Code
• Meeting the requirements outlined in the RFP and contract
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