Emergency Medical Services Information System (NEMSIS) Technical Assistance Center (TAC)

The National Highway Traffic Safety Administration (NHTSA) is seeking a contractor to provide technical assistance and support for the National EMS Information System (NEMSIS) Technical Assistance Center (TAC). The TAC is responsible for managing the national data standard, conducting software compliance testing, assisting state and vendor adoption, maintaining secure data pipelines, and coordinating with standards organizations to ensure interoperability with systems such as Model Minimum Uniform Crash Criteria (MMUCC), Fatality Analysis Reporting System (FARS), HIEs, Qualified Health Information Networks (QHINs), and clinical registries. The contractor will operate the TAC, hosting center, NEMSD, website, and all related functions, including maintaining a secure, high-availability data infrastructure, ensuring compliance with federal information technology (IT) and cybersecurity standards, advancing national EMS data standards, and supporting integration with traffic safety, public health, and healthcare information systems. • Cloud and Infrastructure: Hosting within a Federal Information Security Management Act (FISMA) Moderate-level Amazon Web Services (AWS) environment with 24/7/365 availability, failover capabilities, system replication, and role-based access control. • Cybersecurity: Strict adherence to DOT, NHTSA, Continuous Diagnostics and Mitigation (CDM), and FISMA policies, including encryption of data in transit and at rest, authentication via Personal Identity Verification (PIV) credentials, and public trust security clearances for personnel. • Software and Data Tools: Support for an Online Analytical Processing (OLAP)-type data cube, dozens of role-specific dashboards, real-time data quality monitoring, and analytic feeds for advanced analysis through Environmental Data Management and Storage (EDMAS). • Governance and Documentation: Robust version control, change tracking, cybersecurity scanning and reporting, configuration management, and compliance documentation. • Data Use Agreements: Negotiate, execute, and maintain DUAs with STTDC partners. • Interoperability and FHIR: A forthcoming migration from XML to Fast Healthcare Interoperability Resources (FHIR) standards, in alignment with federal mandates under the 21st Century Cures Act, requiring extensive planning, technical assistance, and infrastructure upgrades.