Description
The Florida National Guard Employment Support Program (FLESP) is seeking a contractor to provide Employment Coaches to support the program. The contractor will be responsible for providing technical support to managers, supervisors, reserve component members, and family members, as well as ensuring standardization and continuity of service. The contractor will also be required to provide a Monthly Progress Report, Decision Recommendation Information, and other deliverables as specified in the Performance Work Statement (PWS). The contractor must have experience in employment services, personnel management, or human resources, and must be able to work independently with minimal supervision. Some key responsibilities include:
• Providing Employment Coaches to support the FLESP
• Developing and maintaining relationships with employers
• Updating database management programs
• Generating plans such as the Quality Control Program (QCP) and Social Media Model Plan
• Analyzing team performance and developing improvement plans
• Providing ESP Customer Service Support to reserve component members and their spouses
• Attending events and conferences to provide information on the FLESP
• Conducting an annual virtual job fair for members of the reserve component and their dependents
The ideal contractor will have a Bachelor's degree in a field such as Human Resources, Psychology, Business Management, or Social Science, and will have prior experience in case management, employment services, or personnel management.